![]() Other than that, you should be good to go now. If it still doesn’t work for you, go to Acrobat could not access the recognition service when attempting OCR on Windows on Adobe Help to learn about copying the files to another folder, the PaperCapture folder. Try running OCR using the Enhanced Scans tool, the Edit PDF tool, or exporting to Word. Go back to the plug_ins folder ( C:\Program Files\Adobe\ \Acrobat\plug_ins\) and paste the.Navigate to this folder: C:\Program Files\Adobe\\Acrobat\plug_ins\PaperCapture\iDRS15.To fix this, you will need to copy the files from the iDRS15 folder to the plug_ins folder in Acrobat: The first error is fixed, but when you attempt to apply optical character recognition (OCR) to a file, you receive another error:Īcrobat could not access the recognition service because: Unable to locate the Paper Capture recognition service. ![]() DOC) format, so you are going to be met with this error message whenever you try to open a file that is in some other file format (such as. Adobe Reader and Acrobat can only open files that are in. Unable to Locate the Paper Capture Recognition Service Error message: Adobe Acrobat Reader DC could not open because it is either not a supported file type or because the file has been damaged (for example it was sent as an email attachment and was not decoded) TOPICS. If you come across this error, the first thing you need to do is check what format the file you are trying to open is in. Don’t use it for standard uninstallation. Only use this tool if you have trouble removing Acrobat. You may want to download the Adobe Acrobat Cleaner Tool if you can’t uninstall or get strange errors after removing Acrobat. If Uninstall Fails, Then Use The Acrobat Cleaner Tool HOWEVER, if your setup is like mine, you will get a new error when you try to edit or export a PDF file. Because Acrobat Reader can't actually alter the PDF documents, it will never ask if you. It looks like a newer build, but it isn’t a separate application like you see in the annual updates of other apps like Photoshop and Premier. To display all open documents : Choose either Window > Tile. If your situation is similar to mine, you’ll notice a new splash screen and a slightly cleaner interface after installation. Go to the Download Acrobat Installer page, or use the desktop app to download and reinstall the app. When I try to open it I get this message: Adobe Reader could not open. You can also go to your Adobe Apps page in your online account or uninstall using the Adobe Creative Cloud desktop app, as mentioned. Uninstall through your start menu, Add or Remove Programs, or Acrobat App Options (the 3 dots) > Uninstall in the desktop app. Let’s go to the next option – uninstall and reinstall. With Acrobat open, try to repair the installation to see if this fixes the problem quickly. Unable to Locate the Paper Capture Recognition Serviceįix Paper Capture Recognition Service Error by Reinstallation.If Uninstall Fails, Then Use The Acrobat Cleaner Tool.Fix Paper Capture Recognition Service Error by Reinstallation I am not sure what I am doing wrong but I would greatly appreciate it if someone could look into it and help me out.
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